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24x7x365 SOC MonitoringGold 30-Minute SLA

SOC Monitoring Services

Safeguard your business with our finest SOC-as-a-Service – 24X7 Security monitoring of your IT assets, network, and cloud infrastructure preventing your business from any unexpected consequences. Cyber threats are developing faster than new threat vectors developing every day. Add in the convolution of cloud infrastructure and SaaS applications and the cybersecurity expertise needed to defend and stay ahead of the threats.

If you are struggling to sustain security information and event management (SIEM) solutions, staff a mature security operations centre, and occurrence response team around the clock, Jinnicore is the fully capable name you can depend upon as a reliable SOC Service Provider.

Flexible Engagement

Our Managed SOC Service Options

01Option 01

FULLY MANAGED SOC-AS-A-SERVICE

Monthly Subscription Based Service where we own, manage and monitor 24/7/365 Turnkey SOC and SIEM product for your organization.

02Option 02

HYBRID/CO-MANAGED SOC-AS-A-SERVICE

We will work with you to build a unique solution that meets your needs, budget, and timelines.

03Option 03

CUSTOMIZED SOC SERVICE

Customer owns the SIEM/Security Solution, we co-manage and monitor it 24x7 with our SOC.

Enterprise Differentiators

24X7 SOC-as-a-Service Holistic Propositions

SOC 2 Type II and ISO 27001 Certified Service

24X7 Eyes-on-screen SOC Monitoring

Data Centers in India with 150 Technical resources

SIEM Platform (Elastic SIEM – Cloud Enterprise)

AWS/Azure/Google based Cloud Support

Multi-Tenancy (Customer Access to SIEM Supported)

Gold 30-Minute SLA for Critical security alerts

Customized Use Cases, Reports, Custom Log Sources

Archive Log retention

Vulnerability Mgmt. & Custom Log Source Integrations Supported

Dedicated SOC Delivery Manager and named SOC Analysts

Service Level Agreement

Gold Level SLA Response Matrix

Security Incident MetricCritical (10, 9)High (8)Medium (4-7)Low (1-3)
Initial Recognition30 min30 min4 hrs8 hrs
Initial Analysis & Ticket Creation30 min60 min4 hrs24 hrs
Customer Collaboration (as-needed)30 minVBI4 hrs8 hrs
Ticket Follow up & Update30 min30 min8 hrs24 hrs
Governance & Cadence

SOC Regular Customer Interaction Meetings

Weekly Cadence

Customer InfoSec Ops Team

Discuss weekly list of security incidents, focusing on Critical (P1) and High (P2) incidents and associated outcome and related recommendations.

Monthly Cadence

Customer InfoSec Ops Team & Affiliates IT Leaders

Review and discuss summary of all security incidents for the previous month and provide recommendations and guidance for improving overall security posture.

Executive / Quarterly Cadence

Customer & Affiliate InfoSec & IT Senior Leadership

Review and discuss major recommendations and associated activities as discussed over monthly meetings. Also obtain customer direction on overall IT Security roadmap.

Deploy 24x7 Managed SOC Protection

Enable round-the-clock eyes-on-screen SIEM monitoring and rapid incident response with Jinnicore's SOC-as-a-Service.